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MANTRA, LLC  |  SALT LAKE CITY, UTAH

Website edited by: Editing Services, LLC

© 2017 MANTRA. Proudly created with Wix.com

FAQ

INVENTORY AND AVAILABILITY

All items are hand-printed in house and may contain imperfections in the prints. The beauty of our process is that no two prints are identical. Due to the hand-printed nature and effort that goes into every item in the line, our standing inventory is very small. Please understand that returns and exchanges may be a longer process than we would like due to our limited quantities and sell-outs. Once most of the items sell-out, they will not be reprinted and will no longer be available. That is what makes our products limited edition and special.

 

DELIVERY AND SHIPPING

Delivery takes 10–15 business days inside the States on average. We are not your normal internet store that gets it to you next day. Please keep this in mind when making your purchase! There is a $5 flat rate shipping fee on all orders under $50. On occasion, we do not have the entire order printed and we have to print the shirt to order. In these cases, the order may take slightly longer to get to you. If this happens, we will make every attempt to notify you of the issue.

 

Worldwide shipping is not available at this time.

 

MANTRA is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. The customer is responsible for filing all claims directly with the shipping company.

 

*Any Domestic order returned back to us for either having an insufficient address, wrong address, unclaimed, etc., Customer will have to pay for reshipment of package. We do not cover/reimburse for shipping costs in regards to a return/exchange.

 

QUALITY AND WASHING INSTRUCTIONS

All garments are individually hand printed. To ensure the quality and integrity of the garment, we suggest washing them on machine wash cold, with an initial water temp not exceeding 30°C or 65–80°F.

 

All garments and fabrics are blends or pre-shrunk to ensure a true fit after washing. To preserve the print as well as possible it is suggested to wash the garment inside out (with the printed side in).

 

RETURNS AND EXCHANGES

We realize that you make choices in your buying process and we want you to be happy with your purchase. We understand that returns/exchanges can be necessary and that we must meet reasonable expectations when these situations arise. If, for any reason, you are not satisfied with your purchase, please allow us to assist you with your order. We deal with returns on a per item basis. There are varying restocking and service fees. If you wish to make a return, please contact us to discuss the matter first before sending back your items. We do not cover shipping costs for returns/exchanges.

 

No returns or exchanges after 30 days.

 

We do not accept items to be exchanged that were already previously exchanged.

 

FIT AND SIZING

Currently MANTRA prints but does not produce/sew their own clothing. Before we place large orders to print we always order samples and make sure the sizing is as TRUE as possible. 

 

If you have specific sizing questions, do not hesitate to contact us, and we will get back to you as soon as possible. Please include your height, weight and build in the message. We will give our best suggestion.

 

SPECIAL ORDERS

Special orders may be requested. Due to limited equipment and time, special orders are limited to single color and a min of twenty (20) shirts. Setup fees will be applied to all special orders. We do not offer design services for your special order. Please contact us for details. 

 

WHOLESALE PRICES

We do not offer wholesale, and are not interested in distributor accounts. MANTRA products can only be purchased on WhatIsYourMantra.com.

 

PROBLEMS OR ISSUES WITH GARMENTS OR ORDERS

If you have any issues that are not covered on this page, please contact us and we can get back to you with a resolution as soon as possible.